Refunds & cancellation

Last updated 11 November 2026.

See it first, pay later

You build and see your complete website before you pay anything. Because you approve the website before paying, a plan cannot be refunded once it is paid and the website is published.

When you always get your money back

• Charged twice: if you paid twice for the same plan, the extra payment is refunded in full to the same payment method.
• Money cut but payment failed: if money left your account but the payment did not complete, it is reversed automatically by your bank or Razorpay, usually within 5–7 working days. If not, WhatsApp us with the payment ID and we will sort it out.

Approved refunds are sent within 7 working days to the original payment method; your bank may take a few more days to show it.

Cancellation

Before you pay, there is nothing to cancel — you can simply leave the draft. After you pay, you can ask us to take your website offline at any time; the remaining period is not refunded. Domain registration fees are paid to the registry and cannot be refunded.

How to ask

WhatsApp or call +91 90464 66767, Monday to Saturday, 10 AM to 7 PM (IST), with your website address and Razorpay payment ID.